Customer Feedback

“I’ve got your back,
Will you get mine?”

feedback@teamkservices.com

 

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Please thank your team for their excellent work! I am so happy your team was able to get out right away, and everything looks and smells great

Mandy Gray, December 2011


Team K was called during the snow storm on Thursday. They arrived on time and even shoveled our driveway so they could get their truck up near to our house. They took thorough measures to protect our home and things as they brought in the equipment necessary to dry our our floors and drywall.

All the time, they ensured that we understood what was needed to be done and treated us with the utmost courtesy.

Team K made a difficult situation manageable.

Thomas Clark, December 2011


Team K Services has successfully performed mold remediation job in my single family house. Team K Services delivered great customer service, from the day their PM visited the site to determine the scope of work to the day when the work was completed to my satisfaction. The mold remediation project was competitively priced, completed on time, and per the scope. I wish Team K Services to obtain many new customers who will be as happy with their service as I am. Thank you! 

Igor Makarov, December 2011


Awesome job when they did water mitigation at our house recently

Kurt Henniger, November 2011


We had a leaky pipe ruin our hardwood floors. Team K came in quickly and cleaned up the place. Saved our kitchen! Great customer service.

Thanks, Matthew S., November 2011


We had a leaky pipe ruin our hardwood floors. Team K came in quickly and cleaned up the place. Saved our kitchen! Thanks

Matthew Soltis, November 2011


Trever did a very thorough professional job with our bathroom water problems. I would definitely recommend Team K to anyone needing water mitigation services in the future. 

Jennifer Fields Eakins, October 2011


Team K did an awesome job cleaning up our basement and responded to our emergency very quickly! If you ever have water damage and need it cleaned up thoroughly and quickly...call them.

Lindsay LaRock Lumpkin, September 2011


Thanks for the great work during a difficult time...Mary Peabody, August 2011


Brandon,

As a Wolverine to a Corn Husker, I want to express our sincere appreciation to you and your Team K for attacking our water problem in an expeditious manner.  Marcus M. of Ben Franklin Plumbing initiated the first call and Eric's return call made us feel that help was on the way. The team, under the able direction of Ryan Fiala, worked really HARD and QUICKLY.  I would say they HURRY.  We felt very comfortable with Trever, Alan and Brian in our home.  They seemed like solid citizens.

If we find ourselves in distress again, you will be our first call; and we will happily recommend your services to everyone.

Darrell and Jo Jones, July 2011


Kevin, DJ and Ben were so helpful and quick to try and help save any damage to our basement after our sump pump broke. We are grateful they were able to come to our home within a few hours. They were very professional and we recommend them to anyone who wants good quality service

Jodie Lintger, July 2011


Please inform your management team that Ryan Fiala and his team of professionals did a remarkable job on cleaning and drying our lower level.  He removed the industrial fans today,and the rooms are completely dry.  Hopefully, by the end of next week, our lower level will be back to normal and furniture in place.  Ryan is an excellent role model for all your employees.  He is extremely professional, courteous, and very commitment to customer satisfaction and excellence. 

Joan A. Fessler, June 2011


I recently had flooding in my basement.  I contacted Team K Services for assistance with the water damage.  Team K Services provided exceptional services.  I was very impressed with their service and professionalism.  I would definitely use Team K Services if I had other issues. I would highly recommend Team K Services to anyone who was in need of this type of service.

Deneen Milewsky, June 2011


Thank you, Team K Services, for the services rendered to remediate secondary smoke damage in my home after the Fire Accident that happened next door. I requested your services to perform a second opinion of remediating the smoke damage in my 2nd level spaces. Your team members were prompt, professional and through inspection. I did want to note that the Service team of Ryan Fiala and DJ went above and beyond their assigned task of smoke remediating the 2nd level spaces, and diligently cleaned the stairs as well, after noticing a spot left by the previous contractor. They did an excellent job. If I need your specialized services again, definitely, I will be calling you. 

Sebastian Samala, May 2011


A Big Thank You to DJ and Trever!


Dear Team K Services,

I wanted to write to tell you that DJ and Trever provided exceptional service in response to our recent basement flooding. On the morning of May 13 (yes, Friday the 13th) I discovered that our sump pump had failed during a week of rain and snow, resulting in a half inch of water spreading through our finished basement. Luckily, I was able to get the pump working again, but had no idea how to handle the standing water. I called my insurance agent at 9:00 am, who referred me to a restoration company that their office often recommends, Team K Services.

I was thoroughly impressed with Team K Services. They had a team out to my house by 10:30 that morning to assess the damage. DJ and Trever were able to quickly determine the extent of the water and provide me with a detailed synopsis of the steps that should be performed to effectively deal with the situation.

Although it was clear that time was a factor in mitigating the potential damage, there was no pressure by DJ to choose Team K’s services. Based on my agent’s trust in the company, and my own good feeling about the men they had sent, we approved Team K to start work.

WOW! Within three hours, they had extracted all the water, removed the soaked carpet pad and baseboards, treated the carpet with a disinfectant - since it was contaminated with untreated ground water - and set up plenty of high-powered fans and an industrial de-humidifier. Talk about integrity!

They left me that day with instructions regarding the equipment; phone numbers for themselves, their main office, and their General Manager, in case we had any additional questions or needs.  it sounds like they offer their staff a lot of ongoing, specialized training courses, which is impressive.

In summary, DJ and Trever did an excellent job. They were professional and polite throughout the process, performing their job skillfully and with integrity. Though I hope to never have to use them again, should the need arise, I know exactly who I will be calling.

With Appreciation,
Dawn C. Ma
y 2011


Just want to pass along that both Trever and Ryan did a great job taking care of our water problem. They both kept us informed on when they would be arriving and what they would be doing.  They where both very courteous and easy to work with.
 
Thanks for a great job!!
Fred K., April 2011


Your team did a super job this week for me. Cody came at 6 pm and stayed until 10pm setting up to try to save my kitchen floor.  He was so nice and pleasant despite the late hours.  He returned several other times with different team members and all arrived on time and were great.  Alan was really helpful in tearing out the floor and giving me info.  All the different guys were also nice in dealing with my six cats that tried to help them with their work.


Thanks to all of them,

Susan B., March 2011


I could not have had better service, nicer young men to work in my home, or more cooperation regarding scheduling  than Kyle, Dk, and all the other workers.   It was a very bad situation  completed in the most pleasant way possible!     

       
Roberta L., March 2011


My thanks to Team K's professional group of folks who worked on extracting water from my floor recently. Ryan, Cody, Trevor and Alan were the best  They came when I expected them,they got the work done quickly and answered all questions I had so that I was a partner in the process.

We have saved the floor and we will have to see whether the boards lay down more in the next few weeks. Whatever happens next, our insurance company should be pleased with the result so far and we will pass our compliments for Team K Services.

Carol S., January 2011


Today we had our tile and carpet cleaned by DJ.  Not only did he do an exceptional job, he was also very friendly and professional throughout the process.  Based on what I experienced today, DJ represents your company very well.  Please let me know if you have any questions. 

Thank you!

Bob, Red Hawk Ridge Golf Course, November 2010


I just wanted to express what a great experience I had with team K services. I was very fortunate to get Ron and Cody out here at my house. I live in Kiowa so sometimes receiving timely service can be challenge, but after a hour of getting in contact with Team K Ron and Cody were on their way out here.

They were very responsive to my situation. When they arrived they were very respectful of my daughter my home and myself. Before doing any work at all they consulted with their manager and myself for a do not exceeds price and were very patient when I asked if I call insurance before they started to make sure it was covered. While we waited to hear back from insurance they went over the process with me on how things would go during this time, they explained and showed to me the areas of damage and what could happen if the flooring wasn't removed. After hearing back from insurance they got to work right away being cautious of my time.

They were very thorough in making sure it does correctly since whoever put the flooring in house did an awful job, but they made it seem like it wasn't big deal. From day one they have always asked what time works best for me and my schedule and never complained or tell me what time worked for them. There are so many great things I can say about Ron and Cody and here is just few. Most of all I just want to say thank you for all the hard work and time I really appreciate it!

From a very satisfied customer!
Cheryl B.